This Privacy Policy outlines how the Borrow Not Buy Ltd, serving the local communities, collects, uses, non-discloses, and protects the personal information of its users. At Borrow Not Buy Ltd., we are committed to safeguarding your privacy and ensuring the security of any personal information you provide to us. Please read this policy carefully to understand our practices regarding your personal data.

IMPORTANT: We do not store or retain any financial information.

1. Collection of Personal Information:
1.1. Information Collected:

The personal information we collect includes:

• Full name
• Address
• Contact number
• Email address
• Full name of 2nd household user if applicable

1.2. Purpose of Collection:
The personal information we collect is used solely for the purpose of managing the borrowing process effectively. We use this information to record who has borrowed what, when the item was borrowed, and the anticipated return date, usually by email. This helps us track and manage the library’s inventory and ensures fair access to the tools for all users.

The information also enables Borrow Not Buy Ltd to pay any referal payments when applicable.

2. Use of Personal Information:
2.1. Limited Use:
We will only use the personal information collected for the specific purpose stated in Section 1.2. We will not use your personal information for any other purpose without your explicit consent.
2.2. Communication:
We may occasionally contact you using the provided email address or contact number to communicate important information about your borrowings, such as reminders for overdue items, return notifications, or updates related to the Borrow Not Buy Ltd services.
2.3 Proof of ID
We will NOT record any Proof of Identification documentation presented on tool collection.

3. Disclosure of Personal Information:
3.1. Limited Disclosure:
We do not disclose your personal information to any third parties unless required by law or as necessary to comply with legal obligations.

4. Data Retention:
4.1. Retention Period:
We retain your personal information for as long as it is necessary to fulfill the purposes outlined in Section 1.2 or as required by law. Once the information is no longer needed, we will securely dispose of it.

5. Data Security:
5.1. Security Measures:
We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, alteration, or disclosure. These measures include secure data storage, limited access to personal information, and regular monitoring of our systems.

5.2. No Guaranteed Security:
While we take reasonable precautions to protect your personal information, please note that no method of transmission or storage over the internet is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.

6. Your Rights:
6.1. Access and Correction:
You have the right to access and correct any inaccuracies in your personal information held by Borrow Not Buy Ltd via your personal “Profile page”.

7. Changes to the Privacy Policy:
7.1. Policy Updates:
We reserve the right to update or modify this Privacy Policy at any time, and such changes will be effective upon posting the revised version on our website. We encourage you to review this policy periodically to stay informed about our data practices.

8. Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or the management of your personal information, please contact us at:

Borrow Not Buy Ltd
Reg Office: Lytchett House, 13 Freeland Park, Wareham Road, Poole, BH16 6FA
Email: admin@diydepot.tools

By using the Borrow Not Buy Ltd services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

Last Update: 26th March 2025